Last updated: 17 October 2026
This policy explains how cashback is tracked, when it becomes eligible, how approval works and how you withdraw it.
1. How tracking works
Cashback comes from the commission a store pays Worthback for a sale. The store can only pay that commission when it knows your order came from us. It knows this when you reach its website or app through a Worthback offer button and complete your order in that same visit.
Tracking can fail if you:
- leave and come back to the store later without clicking through Worthback again;
- visit another coupon, cashback or deal site before paying;
- use an ad blocker or a browser setting that blocks the store's tracking;
- switch from the browser to the store's app, or between devices, mid-purchase;
- use a coupon code the offer does not allow.
2. Reporting your purchase
Worthback does not use member accounts. To claim cashback, report your purchase through the contact page within 30 days of the order date, with the store, order ID, order date and amount. Use the same email address for all your Worthback requests so we can keep your cashback together.
3. Eligibility
An order earns cashback only if all of these are true:
- You are 18 or older and live in India.
- The purchase started from a Worthback offer button while the offer was live.
- The order meets every condition shown on the offer, including any excluded products, categories, payment methods or coupon codes.
- The store reports the order to us and approves it.
- The order is not cancelled, returned, exchanged for a refund or refunded.
- You reported it to us within 30 days of the order date.
4. How much you get
The cashback rate is the one shown on the offer when you clicked. It is applied to the order value the store confirms to us, which may leave out taxes, delivery charges, gift cards, wallet balances or discounts, depending on the store. If a store changes the commission it pays for your order, your cashback may change in proportion.
5. Statuses and approval
| Status | Meaning |
|---|---|
| Reported | You've sent us your order details. We're waiting for the store's report. |
| Pending | The store has recorded your order and is waiting for its return and cancellation window to end. |
| Approved | The store has confirmed the order. This cashback counts towards withdrawal. |
| Declined | The store did not confirm the order. We tell you the reason when the store gives one. |
| Paid | We've sent the cashback to your UPI ID. |
How long approval takes depends on each store's return window and reporting schedule, and can take several weeks or longer. We email you when your status changes. We can only approve cashback after the store approves the order and the commission is confirmed to us.
6. Missing or declined cashback
If your order isn't showing as pending after some time, or you think it was declined by mistake, choose "Missing or declined cashback" on the contact page and include your order confirmation. We will raise it with the store or affiliate network. The store makes the final decision, and we cannot pay cashback it does not approve.
7. Withdrawing your cashback
- Method: UPI only.
- Minimum: ₹100 of approved cashback. Approved cashback below ₹100 stays with us until your total reaches ₹100.
- How: choose "Withdrawal request" on the contact page and give your UPI ID and amount, from the email address you used to report your purchases.
- Checks: we match the request with your approved orders before paying, and may ask you to confirm details by email.
- Payment: we process requests in the order they arrive and email you when the payment has been sent.
Stay safe: we only ever need your UPI ID. Worthback will never ask for your UPI PIN, OTP, passwords, card details, or any payment from you to release cashback.
8. Reversals
If a store cancels its approval, for example because the order is returned after approval, we may reverse that cashback. If it was already paid, we may deduct it from your future cashback. See the Refund & Cancellation Policy.
9. Misuse
We may decline or reverse cashback for orders that break our Terms & Conditions, such as fake, bulk or self-cancelled orders, or the use of several identities.
10. Changes
We may update this policy. Cashback already approved is paid under the policy in force when it was approved. Questions: support@worthback.in.